I spoke with a woman from Ralphs corporate this afternoon. She first spoke with the cashier then phoned me. Our stories matched up until I shared some of the extra stuff the cashier failed to report that she had said. She told the corporate rep "I was very nice to him but we get people trying to return stuff all day every day without receipts." The corp rep said "after listening to your side of the story I think the cashier should've known that you knew what you were talking about and should've taken you more seriously."
Our chat ended with her asking if wanted to speak directly to the store manager about Joanne's behavior? Or, if wanted her to speak to the manager and have him reprimand her for attitude?" I opted to have her call him. She was gracious enough to call me an hour later to share that the store manager was off work for the next two days and that she'll be contacting him on Monday.
At this juncture, I'd say I'm satisfied and probably will forego writing that letter to the BBB. All is well again. I've complained, I've been heard, I've been refunded and them fools won't be getting anymore of my money.
Thursday, August 10
Update
The store manager issued a full refund for the two items. He apologized for his cashier and said she handled the situation wrong.
I'm almost done with them. One letter to the BBB and I'll be through.
I'm almost done with them. One letter to the BBB and I'll be through.
Wednesday, August 9
Tuesday, August 8
Chaos Is My
middle name. Ok, it's hectic today people. I have much to say but little time to write it down. I'll be doing an audio post tomorrow about my experience at Ralphs Grocery Store. They 'done' pissed me off.
Ok, I hope everyone rememberd to tune in to the premiere of FoL2. If you didn't watch, you are wrong as two left feet. Kidding, of course.
I don't have time to write anything so I'll be leaving a few clips from Sunday's episode throughout the day. Feel free to share your funniest moments.
A Real Prayer Warrior
The Best Brutha of them ALL
Making the Most Sense
Ok, I hope everyone rememberd to tune in to the premiere of FoL2. If you didn't watch, you are wrong as two left feet. Kidding, of course.
I don't have time to write anything so I'll be leaving a few clips from Sunday's episode throughout the day. Feel free to share your funniest moments.
A Real Prayer Warrior
The Best Brutha of them ALL
Making the Most Sense
Monday, August 7
A Moment in Time
Time seems to slow down around this time year so that I am never given a chance to forget what tragedy happened on this day 15 years ago. August the 7th is always a day of reflection on how different my life woulda been had my mom not passed in 1991 and to remember what a special person she was.
I will return tomorrow.
I will return tomorrow.
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